Centralized Intake Line

216.420.6700
One Call Does It All!

Adult Protective Services

24 hour Hotline
216.420.6700
Click here for more information


Mission

The mission of the Division of Senior & Adult Services is to empower seniors and adults with disabilities to age successfully by providing resources and support that preserve their independence.

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Cuyahoga County Division of Senior & Adult Services


 
On-line registration available at the following link: https://donate.metrohealth.org/AgingConference
 
 

Elder Abuse Awareness

Take a stand against elder abuse! To download additional resources, click on the links below:
To make a report of elder abuse, neglect or exploitation in community, please call the APS Hotline at (216) 420-6700 24 hours, 7 days a week.

DSAS Launches Three-Year Strategic Plan

DSAS Administrator, Tracey N. Mason, recently announced the implementation of DSAS' three-year Strategic Plan - Collaborating for the Future: 2014-2016. The plan was developed to function as a roadmap in setting the course for the future. This process was highly interactive, thanks to the many individuals and organizations that provided input, including staff, Advisory Council members, seniors and other key stakeholders in our community. As a result of this plan DSAS has a brand new mission and vision statement, new guiding principles and four Strategic Initiatives: Creating Programmatic Centers of Excellence; Raising our Public Profile; Establishing a Leadership Role in the Community, and Strengthening Funding and Service Delivery Capacity. For more information, and click here to view our Strategic Plan Brochure.

"One Call Does It All!"

216.420.6700

Cuyahoga County Executive Ed FitzGerald and DSAS Administrator, Tracey N. Mason, recently announced a new Centralized Intake Hotline to better ensure area seniors and adults with disabilities can access the services they need. “In Cuyahoga County, we’ve worked hard to ensure that seniors and adults with disabilities get the best constituent services we can provide,” says FitzGerald:
I am proud to announce this new hotline that will allow residents to place a single phone call and get the information they need for themselves or their loved ones.” “I envisioned a Centralized Intake process for the agency which could facilitate convenience and efficiency. We’ve already been able serve more clients compared to last year linking critical services and resources to those who need it most,” adds DSAS Administrator Tracey Mason

After developing a comprehensive plan to consolidate all program functions into one Intake Unit, DSAS formally announced the new constituent services hotline today. As a result of this effort, anyone seeking assistance will be able to call (216) 420-6700 and receive information about:
  • Services available to seniors over the age of 60 and adults with disabilities ages 18 to 59 who are living in private residences;
  • Basic resources including benefits, income assistance, housing, and medical care;
  • Ways to report suspected abuse, neglect or exploitation
To view the Centralized Intake Press Conference, click on the following link:

http://executive.cuyahogacounty.us/en-US/020614-DSAS-Centralized-Intake-Line.aspx

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