Centralized Intake Line

One Call Does It All!

Adult Protective Services

24 hour Hotline
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The mission of the Division of Senior & Adult Services is to empower seniors and adults with disabilities to age successfully by providing resources and support that preserve their independence.

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Cuyahoga County Division of Senior & Adult Services

Thank you to all who supported the 20th Annual
Cuyahoga County Conference on Aging 

More information will be posted in the upcoming weeks.
In the meantime, feel free to check out our 20th Anniversary video.
Click here to view video

November is Home Care & Hospice Month

Join the Division of Senior and Adult Services (DSAS), and the rest of the home care and hospice community, as we honor the nurses, home care aides, therapists, and social workers who make a remarkable difference for the patients and families they serve. These heroic caregivers play a central role in our health care system and in homes across the nation. To recognize their efforts DSAS joins with the National Association of Home Care and Hospice (NAHC), and call upon all Cuyahoga County residents to commemorate the power of caring, both at the home and in their local by celebrating November as Home Care and Hospice Month with the following themes: 

Home Care
: “Home is the Center of Health Care”
Hospice: Hospice = “Love in Action”
Private Duty: “Loving Care Tailored to Each Family’s Needs”
Home Care Aide Week (November 9-15, 2014): “Caring in Action”

Cuyahoga County Division of Senior and Adult Services provides care for seniors and adults with disabilities directly through our Home Support Program and through our Options for Elders Program. Through these programs, we provide personal care, skilled nursing care, homemaking, chore services, home delivered meals, emergency response, adaptive and assistive devices, and medical transportation. Specialized services are also provided to clients living with Multiple Sclerosis and HIV/AIDS; clients eligible for Medicaid waiver services; and clients who need acute skilled nursing care.

If you or someone you know needs, home care services, please contact our Centralized Intake Line at:

DSAS Home Support Services Team 

DSAS Launches Three-Year Strategic Plan

DSAS Administrator, Tracey N. Mason, recently announced the implementation of DSAS' three-year Strategic Plan - Collaborating for the Future: 2014-2016. The plan was developed to function as a roadmap in setting the course for the future. This process was highly interactive, thanks to the many individuals and organizations that provided input, including staff, Advisory Council members, seniors and other key stakeholders in our community. As a result of this plan DSAS has a brand new mission and vision statement, new guiding principles and four Strategic Initiatives: Creating Programmatic Centers of Excellence; Raising our Public Profile; Establishing a Leadership Role in the Community, and Strengthening Funding and Service Delivery Capacity. For more information, and click here to view our Strategic Plan Brochure.

"One Call Does It All!"


Cuyahoga County Executive Ed FitzGerald and DSAS Administrator, Tracey N. Mason, recently announced a new Centralized Intake Hotline to better ensure area seniors and adults with disabilities can access the services they need. “In Cuyahoga County, we’ve worked hard to ensure that seniors and adults with disabilities get the best constituent services we can provide,” says FitzGerald:
I am proud to announce this new hotline that will allow residents to place a single phone call and get the information they need for themselves or their loved ones.” “I envisioned a Centralized Intake process for the agency which could facilitate convenience and efficiency. We’ve already been able serve more clients compared to last year linking critical services and resources to those who need it most,” adds DSAS Administrator Tracey Mason

After developing a comprehensive plan to consolidate all program functions into one Intake Unit, DSAS formally announced the new constituent services hotline today. As a result of this effort, anyone seeking assistance will be able to call (216) 420-6700 and receive information about:
  • Services available to seniors over the age of 60 and adults with disabilities ages 18 to 59 who are living in private residences;
  • Basic resources including benefits, income assistance, housing, and medical care;
  • Ways to report suspected abuse, neglect or exploitation
To view the Centralized Intake Press Conference, click on the following link:


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